About Us & Mission Video Script (708 words)

-Srividya Sriram: I’d always assume that the best and most interesting work in tech happened in Silicon Valley. And in fact, when I moved to India after quitting Google, I had made up my mind not to work for an Indian company. But coming to Freshdesk has thankfully shattered all those notions.

I never thought I’d be saying this, but it feels really amazing to be part of a company from Chennai homegrown, that sharing the stage with world class companies around the globe, and setting the bar really high not just in terms of work quality, but also in terms of work culture and work environment.

The people are really smart. There’s literally zero hierarchy. Work life balance is great. And the work that I do on a day to day basis is not only challenging, but keeps motivating me to do better and better every day. And I actually think I’m producing my best work to date right here right now at Freshdesk.

-Jill Soley: At Freshdesk, we hire smart, passionate capable people. And we recognize that people do their best work, when they’re engaged, when they’re challenged, when they’re learning. And so we try and give people that opportunity. People here have the freedom to own and drive their own projects and do what’s necessary to be able to get those projects done. And it’s okay if they make mistakes along the way if they fail along the way.

That’s how people learn as long as people learn, and then pick up and do it better the next time. You spend a lot of your life at work, so it’s important to do what you love and to love what you do. For me, I am having a blast. I’m having the time of my life at Freshdesk. I’m surrounded by really smart, fun, passionate people, and I’m challenged every day and I’m learning something new every single day from the people around me.

-Annapoorna: I always thought that it was pretty comfortable striking conversations with people and interacting with everyone in general. Freshdesk really helped me in putting these skills to use professionally. So Girish asked me if I would like to try my hand and customer support and trust me, there’s been no looking back ever since.

I think I’ve come a long way since I first joined the support team. So you know you’ve made it when customers asked for you by name as their preferred choice of customer support agent. The customer success Hero Award was something I’d come across but it seemed like a far off dream. I put my heart into every call I took, every email I sent, and work really hard towards it, and finally paid off. That feeling of elation and brighter good when I open the side to see with one is something I cherish forever and ever.

-Rithvik Narayanan: So Freshdesk is not an office, it’s a fun workplace. And at any point of time, if you feel tired and need some rejuvenation you can go and recharge yourself or a game of TT or foosball. We also believe that you shouldn’t overwork yourself. You’ve got a really good workplace that’s  very quiet and cozy. You can always go there and take a break from work.

We are involved in other outdoor activities, we contribute our best to the society. So if you take it right now we’ve gone too many coastal cleanups, and done our part. This ensures that we not only develop in our careers, but also in the other spheres of life as well. So it’s pretty awesome being here at Freshdesk.

-Girish Mathrubootham: My name is Girish and I’m  the CEO of Freshdesk. Our dream is to create a billion dollar SAS product company.

We are having great fun chasing this dream as we believe that the journey is more important than the destination. We’re looking for a few smart people to join us. We like people who have a lot of passion and aspiration. People who have done stuff in their life.. People who believe in learning by doing as opposed to classroom learning. If this sounds like you, have encouraged you to apply for Freshdesk.